Do I need WiFi?
Yes! Wi-Fi is the core component of the outdoor camera system.
- Connection Requirement: Requires a 2.4 GHz Wi-Fi internet connection.
- Minimum Upload Speed: At least 2 Mbps upload speed is required from your network to the internet.
How many camera can I added on ?
Single System: Each Sync Module (control module) supports up to 10 cameras.
Multiple Systems: You can add more Sync Modules to your account to support additional groups of 10 cameras each.
What kind of batteries used inside the outdoor camera?
Requirements: Powered by two AA 1.5v Lithium metal non-rechargeable batteries.
Recommended Brand: Energizer Ultimate Lithium 1.5v AA batteries (or equivalent) are strongly recommended for optimal performance.
WARNING:
Do NOT use Lithium-Ion (Li-ion) batteries; their higher voltage can damage the camera.
Avoid Alkaline or standard rechargeable batteries, as they may cause connection and power issues.
How long do the batteries last ?
Under standard use, batteries can last up to 2 years.
- Standard Use Definition: Roughly 70 seconds of daily activity (split between live view, motion recording, and two-way talk).
- Factors That Drain Battery: Weak Wi-Fi signal, extreme temperatures, slow internet, and using non-recommended battery types.
What is the viewing and motion range?
Visual Recognition: Facial features are clear up to 20–30 feet. Beyond 32 feet, recognition depends heavily on lighting conditions.
Motion Detection: The maximum range is approximately 20–25 feet, though sensitivity settings and object size can influence this.
Night Vision: Provided by an Infrared (IR) illuminator, offering visibility up to 20–25 feet in total darkness.
What is the camera resolution and clip length?
- Resolution: Records in up to 1080p HD. Frame rates vary from 7.5 fps (low light) to 30 fps (good lighting) to ensure clarity.
- Customization: Clip lengths can be set between 5 and 60 seconds.
- Data Usage: A 5-second clip uses approximately 750 KB of data—important to note if viewing over cellular data.
How much does the outdoor camera cost?
The pricing for a single camera setup is:
Not Included: Applicable taxes are additional.
Single Camera: $250
Fee Structure: This is a one-time fee.
Included: Professional installation service is included in the price.
